Temporary Service Disruption Due to External Provider
Identified - On 13/11/2026, at morning , clients might have difficulties using the MFA to login to certain products or the website if the MFA is linked to outlook.
Nov 13, 2026 - 11:59 CET

About This Site

Welcome to the Wolters Kluwer Belgium statuspage

Uptime over the past 90 days. View historical uptime.
Adsolut Cloud for Kmo (on AVD) Operational
Tax Advisor Online (on AVD) Operational
Eva Online Expert/m (on AVD) Operational
Eva Online Vero/ Vero Online (on AVD) Operational
Toprent (Topaccount/Topfuel) (on AVD) Operational
Adsolut.com Operational
Adsolut Jaarrekening Operational
Adsolut Personenbelasting Operational
Fiscale Simulaties Operational
Adsolut ERP API Connectivity Operational
Adsolut Accounting API Connectivity Operational
Support portaal Operational
Adsolut on prem Operational
Expert/M Operational
Vero Operational
Toppower Operational
Briljant Operational
e-invoicing Operational
Accon Jaarrekening Operational
Fiscalc Personenbelasting Operational
CCH Accounting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned maintenance: Update Adsolut Kmo Cloud version 26.12.0 Nov 19, 2026 18:45-23:45 CET

We will be undergoing scheduled maintenance during this time.
Posted on Nov 13, 2026 - 20:17 CET

Adsolut KMO Cloud: SQL Platform Upgrade Nov 21, 2026 19:00 - Nov 24, 2026 00:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Oct 28, 2026 - 08:45 CET
Scheduled - We will upgrade the database platform behind the cloud version of Adsolut to SQL Server 2022.
This modernization will enhance performance, reliability, and security while providing a stronger foundation for future improvements.

Adsolut will be unavailable during the initial phase of the maintenance. The maintenance will start on Saturday at 19:00. We expect the main service interruption to occur from Saturday evening onwards. Additional or intermittent disruptions remain possible throughout the entire maintenance window.
Oct 28, 2026 - 14:14 CET

Windows Server Patch and Security Maintenance Jan 3, 2027 10:00-18:00 CET

Please be aware that important windows security and system updates will be applied to all backend servers during the maintenance window:

During this period, certain services may be temporarily unavailable due to required server reboots.
No action is required on your part.
Thank you for your understanding and cooperation.
Posted on Oct 08, 2026 - 08:59 CEST

Windows Server Patch and Security Maintenance Apr 4, 2027 10:00-18:00 CEST

Please be aware that important windows security and system updates will be applied to all backend servers during the maintenance window:

During this period, certain services may be temporarily unavailable due to required server reboots.
No action is required on your part.
Thank you for your understanding and cooperation.
Posted on Oct 08, 2026 - 09:01 CEST

Windows Server Patch and Security Maintenance Jul 4, 2027 10:00-18:00 CEST

Please be aware that important windows security and system updates will be applied to all backend servers during the maintenance window:

During this period, certain services may be temporarily unavailable due to required server reboots.
No action is required on your part.
Thank you for your understanding and cooperation.
Posted on Oct 08, 2026 - 09:05 CEST

Windows Server Patch and Security Maintenance Oct 3, 2027 10:00-18:00 CEST

Please be aware that important windows security and system updates will be applied to all backend servers during the maintenance window:

During this period, certain services may be temporarily unavailable due to required server reboots.
No action is required on your part.
Thank you for your understanding and cooperation.
Posted on Oct 08, 2026 - 09:06 CEST

Nov 13, 2026

Unresolved incident: Temporary Service Disruption Due to External Provider.

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

Error message in Fiscale Simulaties/Simulations Fiscales
Resolved - The situation has been resolved.
Nov 10, 16:53 CET
Monitoring - The error message has been resolved. The cloud application is accessible again. We will continue to monitor the situation.
Nov 10, 14:01 CET
Update - We are still investigating the cause of this error message. We apologise for the inconvenience.
Nov 10, 13:35 CET
Investigating - Our services are aware that an error message is appearing in the Tax Simulations (Fiscale Simulaties/Simulations Fiscales) application. You receive the message "Access denied. Please contact an administrator to gain access." We are trying to restore access as soon as possible.
Nov 10, 11:27 CET

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

Authentication issues for new users (permissions, licenses)
Resolved - The issue was resolved on 02/11/2026 at 15:25. Thank you for your patience.
Nov 2, 15:40 CET
Monitoring - On 02/11/2026, at 14:15, we have identified the cause of the issue and implemented a fix that is being monitored. We apologise for any inconvenience caused and thank you for your patience.
Nov 2, 14:58 CET
Identified - On 02/11/2026, at 11:30, New customers/users are experiencing issues with permissions, changing access of products and renewing licenses.
The impacted applications and systems are : Adsolut PT, E-invoicing, Adsolut Betaalopdrachten, Mobile Apps, API Connectivity, CCH Accounting
There is no impact on the products itself for existing users to use the applications. Our team is investigating and working to resolve this as quickly as possible. Thank you for your patience.
Nov 2, 11:34 CET

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Authentication issues for new users (permissions, licenses)
Resolved - The issue was resolved on 30/10/2026 at 15:25. Thank you for your patience.
Oct 30, 15:29 CET
Investigating - On 30/10/2026, at 14:35, New customers/users are experiencing issues with permissions, changing access of products and renewing licenses.
The impacted applications and systems are : Adsolut PT, E-invoicing, Adsolut Betaalopdrachten, Mobile Apps, API Connectivity, CCH Accounting
There is no impact on the products itself for existing users to use the applications. Our team is investigating and working to resolve this as quickly as possible. Thank you for your patience.
Oct 30, 14:46 CET
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