All Systems Operational

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Welcome to the Wolters Kluwer Belgium statuspage

Uptime over the past 90 days. View historical uptime.
Adsolut Cloud for Kmo (on AVD) Operational
Tax Advisor Online (on AVD) Operational
Eva Online Expert/m (on AVD) Operational
Eva Online Vero/ Vero Online (on AVD) Operational
Toprent (Topaccount/Topfuel) (on AVD) Operational
Adsolut.com Operational
Adsolut Jaarrekening Operational
Adsolut Personenbelasting Operational
Fiscale Simulaties Operational
Adsolut ERP API Connectivity Operational
Adsolut Accounting API Connectivity Operational
Support portaal Operational
Adsolut on prem Operational
Expert/M Operational
Vero Operational
Toppower Operational
Briljant Operational
e-invoicing Operational
Accon Jaarrekening Operational
Fiscalc Personenbelasting Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned maintenance: Update Adsolut Kmo Cloud version 26.10.0 Oct 1, 2026 18:45-23:45 CEST

We will be undergoing scheduled maintenance during this time.
Posted on Sep 28, 2026 - 14:03 CEST

Windows and security updates on AVD Machines Oct 8, 2026 20:00-23:00 CEST

Scheduled - Windows and security updates will be applied to the AVD environment on 08/10 during the evening maintenance window.

Maintenance activities are scheduled to start after 20:00. During this period, users will experience temporary service interruptions.

The maintenance window is scheduled until 23:00, although the actual duration may vary depending on the progress of the maintenance activities.
Sep 23, 2026 - 15:37 CEST

Sep 29, 2026

No incidents reported today.

Sep 28, 2026

Adsolut Annual Accounts: technical malfunction may occur in the ‘Reports’ section
Resolved - This incident has been resolved.
Sep 28, 14:43 CEST
Monitoring - The technical issue has been resolved. We will continue to monitor the situation.
Sep 24, 08:57 CEST
Investigating - A technical malfunction may occur in the ‘Reports’ section of Adsolut Annual Accounts. A message appears stating that the uploaded files are still being processed and that the PDF may therefore be incomplete. The technical team is investigating the situation.
Sep 23, 15:06 CEST
Performance Issues on mobile apps
Resolved - This incident has been resolved.
Sep 28, 09:49 CEST
Monitoring - EN : On Friday 25/09/2026 at 11:50, we have identified the cause of the issue and have resolved it. We apologise for any inconvenience caused and thank you for your patience. We keep monitoring the situation.

NL: Op vrijdag 25-09-2026 om 11:50 uur hebben we de oorzaak van het probleem vastgesteld en verholpen. Onze excuses voor het ongemak en bedankt voor uw geduld. We blijven de situatie nauwlettend volgen.

FR: Vendredi 25 septembre 2026 à 11 h 50, nous avons identifié la cause du problème et l'avons résolu. Nous vous prions de nous excuser pour la gêne occasionnée et vous remercions de votre patience. Nous continuons à surveiller la situation.
Sep 25, 11:53 CEST
Investigating - EN: On Friday 25/09/2026 at 11:35 some customers may notice slower response times or intermittent connectivity on the mobile apps. We’re actively investigating and will keep you updated. We’ll provide an update by 12:35. Thank you for your patience.

NL: Sinds vrijdag 25/09/2026 om 11:35 uur kunnen sommige klanten te maken krijgen met tragere reactietijden of een haperende verbinding in de mobiele apps. We zijn dit momenteel aan het onderzoeken en houden u op de hoogte. Uiterlijk om 12:35 uur geven we een update. Bedankt voor uw geduld.

FR: Ce vendredi 25 septembre 2026 à 11 h 35, certains clients pourraient constater un ralentissement des temps de réponse ou des problèmes de connexion intermittents sur les applications mobiles. Nous menons actuellement une enquête et vous tiendrons informés. Nous vous donnerons des nouvelles d'ici 12 h 35. Merci de votre patience.
Sep 25, 11:40 CEST

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Sep 24, 2026

Sep 23, 2026

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Service Outage - Support portaal
Resolved - The incident has been resolved and all functions work as expected.
Sep 16, 15:37 CEST
Investigating - On 16/09/2026 at 10:45, some customers are experiencing a service outage affecting the support portal. Our engineers are working on restoring access but this is possibly related to an ongoing partner incident. We’ll provide an update as soon as possible. We apologise for the inconvenience and appreciate your understanding.
Sep 16, 11:12 CEST

Sep 15, 2026

Service Outage Tax Advisor Online
Resolved - The issue has been resolved and the production environment is fully operational again. We will continue to monitor the situation.
Sep 15, 12:22 CEST
Investigating - On 15/09/2026, at 11:15 , some customers are experiencing a service outage affecting Tax Advisor online . Our engineers are working to restore access. We’ll provide an update as soon as possible. We apologise for the inconvenience and appreciate your understanding.
Sep 15, 11:42 CEST
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